Omnichannel conversational AI with enterprise governance.
A governed conversational platform spanning web, app, social and voice channels — with retrieval-grounded answers, evaluation suites and analytics your risk teams can sign off on.
See the platform in motion.
Flow design, intent accuracy and deflection analytics as they appear in the live console.
Everything the enterprise needs, in one platform.
Modular capabilities you can license individually or as a complete suite, governed by one shared control plane.
Design deterministic journeys and blend them with generative reasoning where it adds value.
Grounded answers from documents, product data and systems of record with citation tracking.
Seamless escalation with transcript, sentiment and suggested resolution passed to the agent.
Regression tests, hallucination checks, tone policies and approval workflows before release.
Funnel, drop-off and containment analytics by intent, channel, segment and language.
Web, mobile, WhatsApp, Instagram, Teams, Slack and voice from a single conversation model.
Operational clarity for every role.
Executives, operators and engineers work from the same governed data — with role-scoped views, live telemetry and full audit history.
Deployed across regulated, global operations.
Order tracking, returns and product discovery across web, app and social with catalogue grounding.
Policy questions, claims intake and renewal nudges with strict wording controls and audit logs.
Plan changes, billing queries and troubleshooting with account authentication and handover.
Admissions, fee and course guidance for applicants in nine languages with human escalation.
Licensed for your scale.
Single-channel deployment with core knowledge grounding.
- Core modules
- Standard connectors
- Business-hours support
- Up to 3 environments
Full omnichannel programme with evaluation and governance suites.
- All modules
- Private cloud option
- 24x7 P1 support & TAM
- Unlimited environments
- Advanced governance
Regulated or sovereign deployments with private models.
- On-premise / air-gapped
- Customer-managed keys
- Dedicated engineering pod
- Custom compliance pack
Questions from evaluation teams.
Answers are grounded in approved sources with citations, and every release passes a regression and hallucination evaluation suite before publish.
Yes. The platform is model-agnostic and supports hosted, private and open-weight models per workspace.
It integrates natively with Zendesk, Salesforce Service Cloud and ServiceNow for handover and ticket creation.
Containment, cost per contact, CSAT and revenue-influenced conversations, reported weekly and in quarterly reviews.
Book a guided walkthrough with our platform team.
A 45-minute session covering architecture, security posture, integration model and a value case for your environment.